Live Class - What Do You Need?

CLICK HERE for the tech specs for taking a live class.

FAQ

  • I already have an acct with pattylyons.com. Do I need to set one up here?

    Yes. When you first join Education.pattylyons.com you will need to create a new acct. You can use the same log in and password you use from pattylyons.com.

  • When does the class start and finish? How long can I access it.

    The standard course starts when you start it and never ends! It is a completely self-paced online course - you decide when you start and when you finish. It is yours forever. Once you purchase it, you can watch it again and again.

  • Where can I find the pattern files, handouts, tutorials etc. Are they emailed?

    All your pattern and class files are in the class. You'll usually find your main handout or pattern handout in the very first lesson.

  • Can I download my class?

    Most classes are fully downloadable. If you have limited storage space on your device, you can always stream the class. But if you want to watch a lesson offline, download it!

  • Can I share my class?

    All content is copyrighted and for personal use only. Duplication and sharing content is strictly prohibited.

  • Can I ask a question in class?

    YES! One of the best things about taking a class with us is being able to interact with Patty and with other students. Not only can you post a question on your lesson, but you can join our community group and share pictures and questions with other students.

  • Can I merge my purchases from pattylyons.com with the classes I purchase here?

    Anytime an older pdf course gets updated to a full streaming class, you will receive a coupon code to update.

  • What if a class is not right for me?

    We want you to be happy with your class, so feel free to use the contact link in the footer if you have a question about what class is right for you. We cannot offer refunds on digital classes once downloaded. If you have made a purchase in error, and the class has not been downloaded yet, please contact us within 48 hours of purchase for a refund.

  • Can I get subtitles in another language

    Yes! After purchase, just email [email protected] to request another language.

Troubleshooting

If you are having trouble accessing the site for any reason you may want to try the following:

1. If you are having trouble logging in, MANUALLY type your password. Some browsers will not work with 3rd party password storage apps.
2. If you are having trouble getting a full page to load (video won't load or can't scroll). Refresh your page. This usually does the trick.
3. Clear cache and restart the browser.
4. Try a different browser and/or make sure your browser is up-to-date.
5. Try an Incognito / private browser window, as this will rule out an issue with browser extensions.
6. Restart the device. Simple, yet it works!
7. If possible, try a different device.
8. If possible, try a different internet connection. (Corporate firewalls occasionally block the video provider. This is rare.)