If you are having trouble accessing the site for any reason you may want to try the following:
1. If you are having trouble logging in, MANUALLY type your password. Some browsers will not work with 3rd party password storage apps.
2. If you are having trouble getting a full page to load (video won't load or can't scroll). Refresh your page. This usually does the trick.
3. Clear cache and restart the browser.
4. Try a different browser and/or make sure your browser is up-to-date.
5. Try an Incognito / private browser window, as this will rule out an issue with browser extensions.
6. Restart the device. Simple, yet it works!
7. If possible, try a different device.
8. If possible, try a different internet connection. (Corporate firewalls occasionally block the video provider. This is rare.)